The Scottish Funerals Costs Helpline
DURING THE COVID-19 LOCKDOWN WE ARE ALSO ABLE TO PROVIDE EMOTIONAL SUPPORT ON THIS HELPLINE BY ARRANGING FOR YOU A CALL BACK FROM A TRAINED PSYCHOTHERAPIST. THIS WON’T BE A FORMAL COUNSELLING SESSION BUT THEY CAN TALK YOU THROUGH YOUR CIRCUMSTANCES AND SEE IF THEY CAN HELP YOU IN COPING WITH GRIEF.
We operate a free-impartial phoneline for anyone wanting advice about funeral costs. In particular we can support people who are considering or making an application for funeral benefits from DWP (Bereavement Payments) or Scottish Government (Funeral Support Payments).
We can talk you through the benefits and grants and help you think through how you can afford a suitable funeral even if you have no savings or income to draw on. We are here to help families in hardship and grief through their difficult time.
Please note that because of the support we can offer, we are only really best able to help people who are currently arranging a funeral.
We part of a charity and we are happy to support people facing debt and funeral issues even if it is a burial or they want to use a for-profit traditional funeral director.
03000 11 33 01
You may need to leave a message at busy times or outside working hours but we will endeavour to always get back to you early on the next working day.
If you are looking for a funeral director instead there is a different 24/7 phoneline 03000 113 311.