COVID-19 (Coronavirus) update

Due to genuine concerns over the wellbeing of the bereaved in Scotland during the Covid-19 outbreak,  we have launched a dedicated emotional support line for anyone anywhere in Scotland who has just lost a parent, child, sibling or partner… even if they haven’t used us for a funeral.

Find out more by clicking here

Our not-for-profit funerals are still available

As a charity owned funeral directors, we will provide care, guidance and emotional support for people who have experienced a bereavement and are worried about organising a funeral in the current climate.
It is important that we continue to provide not for profit funerals for those that need them in a way that is safe for our staff and the bereaved families we support.

In addition to our normal service, our charity has now launched an emotional support helpline for anyone anywhere in Scotland who has just lost a parent, child, sibling or partner. This has since been part-funded by the kind people at Foundation Scotland Response Fund to whom we are most grateful for their donation. The number for this is 03000 11 33 01 (9am-5pm work days) or send us a Facebook message, our trained psychotherapist will then call you back as soon as possible.

We have amended our funeral director operations as follows:

• We will continue to provide funerals for anyone across mainland Scotland and offer advice to any clients who need to apply for the Funeral Support Payment.
• We will comply with the Coronavirus PPE requirements and public health and NHS guidelines in everything we do
• Our team are contactable by email, phone or Facebook — 03000 113 311 or email  funerals@caledoniacremation.org.uk
• Face to face meetings are being avoided to keep everyone safe. The main impact of this is that paperwork is being signed by post or online.
• Ashes will be returned or made available for collection as soon as we can assess that it is safe for the families we are supporting as well as our staff. Please bear with us as there may be some delays.
• All funerals continue to take place in the award-winning- Clyde Coast and Garnock Valley Crematorium, located in the beautiful Regional Park wilderness.

For more information on our funerals in Scotland during the Coronavirus outbreak click here

A direct cremation is an alternate, more flexible option with no service at the crematorium. People often wish to “do their own thing”, holding their own memorial service at a time, date and location of their choosing.

We are an award-winning funeral directors and cover all of mainland Scotland. We are the country’s only not-for-profit funeral directors. All the practicalities can be arranged by us without any fuss, leaving those grieving free to say farewell how, where and when is right for them. We are much more than just funeral directors, we also offer bereavement counselling and an advice service.

You can call our team on 03000 113 311 anytime 24/7 or email us on funerals@caledoniacremation.org.uk. For more information about the service we provide, a full list of prices or for information about planning your own funeral see our Plan a Cremation page.

We are so proud of our Good Funeral Guide accreditation review and testimonials with a 100% record of 5 star reviews including on Google and Facebook:

“Overall, I received an excellent service from Caledonia Cremation throughout the whole process in what was clearly a difficult time. They provide an invaluable and affordable service to the community, delivered in a professional and dignified manner. I would not hesitate in recommending them to anyone.” K McGhee 2019

“The support of Stephanie, Angela and everyone involved at Caledonia Cremation was invaluable and I admire the work they do. They were friendly, sympathetic and above all, genuine. There was no sales pitch and I could tell they were happy to stay on the phone just to talk and make sure I was ok. They even went as far as to tell me to call back if I just needed to talk which was a great comfort. We will be forever grateful.” J Bendall 2019

“They delivered a 5 star platinum service from start to finish, and I couldn’t rate them highly enough. From the minute I first spoke to Angela, I felt reassured and knew my dad was in the absolute best of hands.  She, and her colleagues were so respectful, kind and empathetic, and went above and beyond. The setting at Clyde Coast Crematorium is stunning, the natural wilderness of the Regional Park. In my opinion, direct cremations are the way forward. It fitted my dad’s personality perfectly, and our family circumstances. Best of all, all that stress of organising an attended cremation was removed, and I could just focus on my dad. It was just perfect.“ L Farm 2020

We also have a special helpline for anyone considering claiming Funeral Grants or Benefits. This isn’t just for people who are using our service – we will help anyone facing financial problems because of a funeral. Many people are not aware that they are eligible, if they are then they won’t have to pay a penny for a funeral with us and they will get some money back to cover travel or a celebration of life. See our Funeral Costs Helpline page and Funeral Benefits page.

We also campaign for fairness in funerals in Scotland – fighting the problems and debt caused by UK Government funeral benefits policy and by the predatory parts of the For-Profit funeral industry. You can follow our campaign on Facebook or sign up to receive our newsletters at the side of the page.

Any profits are always reinvested in helping people in Scotland’s poorest communities who struggle to cope with bereavement. All donations are safeguarded by going through Community Renewal Trust, the registered charity which owns Caledonia Cremation.